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Visual Automation: Boost Agent Productivity with Smart Eyes

TechSee

MARCH 12, 2019

But while happy customers are vital to the success of a business, happy representatives are equally important, especially with high agent attrition rates presenting a real challenge for contact enters in 2019. Computer Vision technologies. Bringing visual automation to contact centers. Embracing the Future.

Self Service 111
Self Service Contact Center Net Promoter Score Contact Center Workflow 111
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The Paradigm Shift of Remote Support and the Future of Field Service Delivery

TechSee

NOVEMBER 3, 2020

Advances in field services technology. Advances in field service technology. Today’s remote support is fully integrated within the contact center workflows, enabling remote technicians and contact center agents to collaborate together to provide faster and more efficient service.

Contact Center Workflow 109
Contact Center Workflow Self Service Contact Center Social Media 109
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