5 Customer Service Tech Trends to Explore at MWC 2018
TechSee
FEBRUARY 12, 2018
The technologies, such as augmented reality (AR) and virtual reality (VR), enable new and unique experiences for customers and employees that blur the lines between the physical world and digital world. Gartner predicts that by 2019, AR, VR and mixed reality (MR) solutions will be adopted in 20% of large-enterprise businesses.
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