Remove 2018 Remove Customer Care Remove Exercises Remove Roadmap
article thumbnail

CX LIVE 2018 Workshops + Certifications

Lithium

Through interactive lectures and hands-on exercises, students will get the opportunity to evaluate the importance and impact of different configuration and administration settings. Learn how to best engage with customers on the social web. Understand why Marketing and Customer Care are merging. Duration: 8 Hours.

article thumbnail

CX LIVE 2018 Workshops + Certifications

Lithium

Through interactive lectures and hands-on exercises, students will get the opportunity to evaluate the importance and impact of different configuration and administration settings. Learn how to best engage with customers on the social web. Understand why Marketing and Customer Care are merging. Duration: 8 Hours.

article thumbnail

CX LIVE 2018 Workshops + Certifications

Lithium

Through interactive lectures and hands-on exercises, students will get the opportunity to evaluate the importance and impact of different configuration and administration settings. Learn how to best engage with customers on the social web. Understand why Marketing and Customer Care are merging. Duration: 8 Hours.