Remove 2018 Remove 2027 Remove Touchpoint Remove User Experience
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How to Evaluate Call Center Software Vendors for Customer Data Platform Solutions

NobelBiz

According to ResearchAndMarkets , 2018, the CDP market was valued at $2.4 billion by 2027, at a Compound Annual Growth Rate (CAGR) of 32.4% What are Customer Data Platforms A Customer Data Platform or CDP is software that aggregates and organizes customer data across various touchpoints and channels into a single, unified database.

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How to Deliver Outstanding Customer Experience Using Cognitive Solutions

LiveChat

Experience Value ? Offering the same experience across multiple touchpoints is the biggest challenge faced by many retailers today. billion in 2018 to USD 15.28 The all new virtual assistant from Google is one of the prime examples that have embedded cognitive technologies to assist its users. Billion by 2027.