Rail Ombudsman’s Approach to Accessibility Claims
Helen Dewdney
JUNE 20, 2023
How the Rail Ombudsman Approaches Accessibility Claims 20 June 2023 In this exclusive article for The Complaining Cow, The Rail Ombudsman outlines how complaints about accessibility are handled. Our vision is to inspire customer confidence and to deliver our service fairly to ensure the right outcome in every case.
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