May Verint Speakers: Customer Engagement, GDPR, Automation and More
Verint
MAY 1, 2018
A study published in 2017 investigated the presence and effects of relational language on intelligent virtual agents (IVAs). Data from large-scale, real-world enterprise IVA implementations revealed that people are increasingly relating to chatbots as they would human agents. ET on May 2. Learn more. It’s Here—Now What?
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