2015 Customer Service Customer Service Strategies Poor Customer Service 
Comm100
JANUARY 14, 2016
Consequently, as newer technologies enable more ease in performing business transactions, consumers will have higher expectations when it comes to customer service and sales support. In recent years, consumers have placed greater importance on the quality of customer service than on the price and quality of products alone.
Comm100
JUNE 13, 2018
Customers can experience many types of pain points, or common problems, while doing business with a company. Remedy existing customer pain points before the holiday rush by considering the following: Where do your customers currently experience friction in the buying experience?
Talkdesk
AUGUST 20, 2015
Modern customers expect a seamless customer service experience. Customers are more demanding than ever and more willing to defect after a poor experience. Customers now have the power to really impact your business more than ever before,” says Jim Tincher.
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