Rainbow Shops’ Adoption of Kustomer CRM Platform Just Weeks Before Peak Holiday Shopping Delivers Seamless, Efficient Customer Experience
Kustomer
NOVEMBER 24, 2020
Kustomer Quickly Helps Rainbow Shops Reduce Abandon Rate by 60%, Improve Agent Satisfaction And Deliver A Modern Customer Experience. Before deploying Kustomer, Rainbow customer service agents were reporting difficulties accessing siloed information about the customer, their order history, order status, refunds and other issues.
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