Remove 2014 Remove Lifetime Customer Remove NPS Remove Voice of Customer
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10 Things Every SaaS Business Should Know About Net Promoter Score

Wootric CX Blog

As a SaaS company with SaaS customers like Zoom, DocuSign and Hubspot, we have a unique perspective on NPS in cloud software. To make the most of your time and energy, we’ve put together this list of things SaaS businesses should know before they dive into the NPS world. Wait, what is NPS exactly? Have questions?

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Jim Tincher is a dynamic speaker who is passionate about building a world-class customer experience that results in engaged customers who come back time and again. He founded Heart of the Customer in 2014 to help companies of all sizes increase customer engagement. LinkedIn : [link] /. Website : [link].