Seven technologies to improve customer service in SMBs
Vonage
OCTOBER 22, 2015
This should include a list of the five top issues you’re getting phone calls on, a clear list of FAQs at the top of the page and a short video that will educate the customer on problems to avoid. CRM with Computer Telephony Integration (CTI). Gamification. Many employee gamification programs focus on the ‘employee of the month’.
120 
Let's personalize your content