8 CX Trends for 2015 (The Year of the Employee)
Experience Matters
JANUARY 6, 2015
Although I published 13 CX trends for 2013 and 14 CX trends for 2014 , I decided that 15 trends for 2015 would be too many to track. In 2014, we saw an uptick in the number of executives who not only discussed culture, but also openly recognized the value that those conversations can create. Mobile Mobile Mobile Formulations.
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