2012 Call Center Customer relationships Customer Service Representative 
Comm100
APRIL 8, 2016
Even with 244 million unique customers , Jeff Bezos knows better than to see his customers as a series of transactions. But with so many different customer relationships to maintain, what’s the wisdom that keeps this enterprise running? “Everyone has to be able to work in a call center.”
Comm100
SEPTEMBER 7, 2017
Plus, not everyone will have previous work experience in a traditional call center or with live chat, and asking candidates this question gives them the chance to bring to light what parts of their former experience have prepped them for being a live chat agent. That’s where I first learned how to listen and talk to customers.
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