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‘Tis the season to rev up the customer service

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Statistics for the 2011 shopping holiday season look a little scary for merchants this year. What are some of the incentives businesses offer to maximize a customer’s buying experience? Possibly Related Posts: Tis the season for customer service We’re approaching home plate for the 2010 shopping season with.

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Small Business Saturday – a boon for local retail stores

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Small businesses can answer their own phones instead of having to “press one” to begin the maze of customer service, as well as actually do hands on personal service for customers while they wait.

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