2011 Customer Service Representative Interaction Touchpoint 
West Monroe
JULY 6, 2022
Customers today expect that electric, gas, and water service providers will have an immersive and cohesive digital experience—it’s more than customers merely going online and paying their bills. It entails offering customers ways to engage digitally for all possible interactions.
Pretium Solutions
DECEMBER 26, 2011
In these waning days of 2011, we hear much pontificating on those things that will make life better for everyone in 2012. That circle represents the customer’s world – his practical, emotional and low-effort needs – the reason he is reaching out to you and everything else that comes with it.
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Pretium Solutions
DECEMBER 26, 2011
In these waning days of 2011, we hear much pontificating on those things that will make life better for everyone in 2012. That circle represents the customer’s world – his practical, emotional and low-effort needs – the reason he is reaching out to you and everything else that comes with it.
Pretium Solutions
DECEMBER 26, 2011
In these waning days of 2011, we hear much pontificating on those things that will make life better for everyone in 2012. That circle represents the customer’s world – his practical, emotional and low-effort needs – the reason he is reaching out to you and everything else that comes with it.
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