2010, Contact Center, Customer Expectations and Customer Experience Professionals

Reshaping The Future Of Digital Customer Service: 22 Influential Leaders to Watch in 2022

TechSee

JUNE 16, 2022

Customers expect better and faster pre and post purchase services. Whether they need help setting up a new device or to repair a damaged product, the way in which these interactions are handled are at the heart of customer satisfaction. Jim Iyoob, Chief Customer Officer at Etech Global Services. Follow on LinkedIn.

Customer Service

Customer Service Contact Center Chief Customer Officer Call Center

2016 Customer Service Trends: Empowering All Employees to Serve the Customer

Tricia Morris

JANUARY 11, 2016

“Setting customer expectations at a level that is aligned with consistently deliverable levels of customer service requires that your whole staff, from product development to marketing, works in harmony with your brand image.” ” ~ Richard Branson.

Trends

Trends Customer Service Chief Customer Officer CRM

Customer Experience Update

Reshaping The Future Of Digital Customer Service: 22 Influential Leaders to Watch in 2022

2016 Customer Service Trends: Empowering All Employees to Serve the Customer

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