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Service Untitled» Blog Archive » Interview with Doria Camaraza.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Are the customer care professionals who work with Centurion card members hired for that position or do they need a certain amount of years’ experience before they can move up to a role like that? Do they feel we have done a great job?

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5 CX Trends for 2022: What Contact Center Leaders Need To Watch Out for

NobelBiz

The pandemic has had an impact on the relationship between brands and customers. And how can you make customers desire to rediscover the joy of shopping when bad news and new digital habits influence their behavior? However, neither customer relations nor customers allow improvisation.

article thumbnail

5 CX Trends for 2022: What Contact Center Leaders Need To Watch Out for

NobelBiz

The pandemic has had an impact on the relationship between brands and customers. And how can you make customers desire to rediscover the joy of shopping when bad news and new digital habits influence their behavior? However, neither customer relations nor customers allow improvisation.