2010 Average Handle Time Customer Base Net Promoter Score 
NICE inContact
SEPTEMBER 11, 2018
Unify to Deliver Immersive Customer Experiences. Founded in 2010, as TechStyle Fashion Group expanded and added new brands to its portfolio, customer service infrastructures were siloed – no overarching system supported synergy between brands. Use Next-Gen AI Reduce Handle Time and Service Cost.
NobelBiz
FEBRUARY 22, 2023
Today, the heart of the business is about dealing with an increasingly demanding and untrustworthy customer base. This is done to increase customer satisfaction and improve customer service. In 2021, 67 % of businesses want to focus on customer experience, up from only 36 % in 2010!
NobelBiz
FEBRUARY 22, 2023
Today, the heart of the business is about dealing with an increasingly demanding and untrustworthy customer base. This is done to increase customer satisfaction and improve customer service. In 2021, 67 % of businesses want to focus on customer experience, up from only 36 % in 2010!
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