GetFeedback
DECEMBER 27, 2018
While this minimalistic approach may seem to undermine your mission for info, the exercise will help you avoid high abandon rates and ultimately get more from your surveys. From 2010 to 2015, email opens on mobile grew 30% , leaving desktop and webmail clients in the dust. survey completion rates with the embedded question.
TechSee
JUNE 16, 2022
His achievements speak for themselves, from driving return authorizations approvals to 24 hours from 30 days, to reducing Monthly Abandon Rate to 3% from 20-30%. He is a popular speaker in the space, having given about 1000 keynote speeches in more than 40 countries!
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NobelBiz
FEBRUARY 22, 2023
In 2021, 67 % of businesses want to focus on customer experience, up from only 36 % in 2010! To tip the scales in your favor, you must begin by enabling your agents to perform better. Customer satisfaction (CSAT), net promoter score (NPS), and customer retention rate are now the 3 key performance indicators for customer experience.
NobelBiz
FEBRUARY 22, 2023
In 2021, 67 % of businesses want to focus on customer experience, up from only 36 % in 2010! To tip the scales in your favor, you must begin by enabling your agents to perform better. Customer satisfaction (CSAT), net promoter score (NPS), and customer retention rate are now the 3 key performance indicators for customer experience.
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