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Brand Move Roundup – May 4, 2020

C Space

Transport for London is still advising travelers to stay at home, but has launched a set of custom video call backgrounds – including the interiors of buses, tube trains and the Emirates cable car across the River Thames. The company’s organic sales were up 7% in the first quarter, its best sales growth in a decade.

Brands 52
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Your Customer Experience is Superficial unless you have the “Q”

CX University

If you remove the quality of a car, the experience of driving it and transporting your family in it will suffer, and people won’t want to buy it. Quality is the main pillar of any product or service — and definitely the main pillar of customer experience. Take away the quality and the experience is going to suffer. Virtually all phones do.)