Remove 2009 Remove Customer Relationship Management Remove Customer relationships Remove Effort Score
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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Aimee Lucas has over 20 years of experience in improving service delivery and transforming customer experiences through employee engagement and customer-centric process improvement initiatives. Principal Analyst, most of her work is focused on research, advisory, and training efforts on shaping the future of experience management (XM).

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Top 30 SaaS Companies in India

SmartKarrot

CloudCherry is a cloud-based CRM ( customer relationship management ) company that assists its clients’ tracking and enhancing their customer engagement. It maps customer journeys, collects omnichannel input, and calculates Net Promoter Score to help organizations track and enhance customer engagement.

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