2009 Culture Customer Experience Professionals Presentation 
SmartKarrot
FEBRUARY 15, 2022
Adrian Swinscoe is a globally recognized customer experience consultant specializing in customer service tactics to help businesses succeed. Through his blog, workshops, and keynote presentations, Swinscoe emphasizes the importance of customer-centricity in bridging the gap between help and experience.
SurveySensum
JULY 14, 2020
They have not only brought new perspectives on the table but have redefined the customer experience exceptionally! All the Thought Leaders present in this list have significantly impacted the Customer Experience Domain in their own way. Augie Ray – Customer Experience Expert, Blogger, Speaker, Consultant.
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