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What Elephants and Customer Experiences Have in Common

CSM Magazine

FEBRUARY 7, 2023

The result of such workarounds regularly translates to a degradation of the customer experience. We saw this in the last big recession spanning 2007-2009. The customer was often abandoned, left feeling disappointed. Stay true to your brand values. Calabrio is a trusted ally to leading brands.

Self Service 52
Self Service Customer Experience Gamification Analytics 52
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Customer Experience Articles

ClearAction

FEBRUARY 7, 2016

Peruse ClearAction articles, podcasts and webcasts, and ask how these best practices can be customized to your specific needs. 81% of companies with strong capabilities and competencies for delivering customer experience excellence are outperforming their competition.(1). Customer Experience Strategy : Exploring Success Factors.

Customer Experience 48
Customer Experience Customer Centricity Employee Engagement Social Media 48
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