Top 20 Books Every Customer Experience Professional Needs to Read Now
Chattermill
MAY 12, 2019
We’ve also picked up a ton of insights by making our way through lots of books written by Customer Experience Guru's. Customer Experience Books. Michelli divides the book into a chapter focused on each of the five principles Starbucks uses, ending each one with a collection of takeaways that companies can apply to their own business.
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