Kerry Bodine

APRIL 30, 2019

Since I’ve already written about that in other posts, today I’ll tackle the second question: When did companies start caring about customer experience? I credit three events with the rise of our modern customer experience discipline. Event #1: Net Promoter Score ® arrived on the scene.

Net Promoter Score 149

Net Promoter Score Customer Experience Social Media NPS 149

Kerry Bodine

APRIL 30, 2019

Since I’ve already written about that in other posts, today I’ll tackle the second question: When did companies start caring about customer experience? I credit three events with the rise of our modern customer experience discipline. Event #1: Net Promoter Score ® arrived on the scene.

Net Promoter Score 149

Net Promoter Score Customer Experience Social Media NPS 149

Kerry Bodine

APRIL 30, 2019

Since I’ve already written about that in other posts, today I’ll tackle the second question: When did companies start caring about customer experience? I credit three events with the rise of our modern customer experience discipline. Event #1: Net Promoter Score ® arrived on the scene.

Net Promoter Score 47

Net Promoter Score Customer Experience Social Media NPS 47

SurveySparrow

MAY 24, 2023

Both offer robust features that can help you collect and manage data efficiently. Since its inception in 2006, LimeSurvey has provided more than 28 ready-to-use question types, offering a wide range of options for data collection. Online survey tools have become the de-facto option to collect feedback of any kind.

Comparison 52

Comparison Survey Net Promoter Score Software 52

SurveySparrow

NOVEMBER 6, 2020

Manage multiple accounts for different users. The Team Advantage plan costs $28/user/month. The Team Premier plan will put you back by $75/user/month. Known for its minimalistic design and brilliant user experience, Typeform is one of the most popular online survey tools out there.

Omni-Channel 45

Omni-Channel Survey Multi-Channel Effort Score 45