Nasdaq Speed Reads: Would You Do That To Your Mother?
Customer Bliss
JUNE 22, 2018
The ‘Make Mom Proud’ Standard for How to Treat Your Customers ,” I stopped at Nasdaq in Times Square for a #NasdaqSpeedReads interview with Lyanne Alfaro. And that’s what led me to writing my first book in 2006, and coaching CEOs all around the world now. Voice of customer, survey, journey mapping, etc.
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