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68 Customer Support Email Address Name Ideas

CX Accelerator

MAY 25, 2022

And, as I am sure you already know, this may lead to longer wait times, more generic canned replies, less fully answered questions and resolved problems. Taking a step back to look at the entire customer journey as it relates to contacting customer support, one basic requirement stands out: having a support email address.

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Self Service Social Media Knowledge Base Contact Center 316
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11 Contact Center Technologies to Boost Customer Satisfaction

TechSee

DECEMBER 5, 2017

Contact Centers appreciate: “We got our customer support sorted the day we started using Casengo to manage emails and social media posts.” Contact Centers appreciate: Enchant enables better collaboration of support teams making sure nothing falls through the cracks. and cloud-based call center offerings.

Contact Center 116
Contact Center Customer Satisfaction Technology Self Service 116
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