2005 Call Center Solutions Metrics Technology 
NobelBiz
APRIL 18, 2021
For example, if you’re working in a medium or large-sized company in the corporate world, having the capability of accepting payment and making payments for your clients is essential, as well as a key metric for how successful your business is. Both performance and quality depend on this. More often than not, this is not the case.
TechSee
DECEMBER 5, 2017
Recognizing that continuously adding quality agents simply does not add up financially, more and more companies are turning to technology in order to scale quality support. 1. Contact Centers appreciate: “We got our customer support sorted the day we started using Casengo to manage emails and social media posts.”
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