Top 50 Customer Service Leaders – Best Customer Experience Influencers
Storyminers
JULY 6, 2020
He also led the creation and updating of many of Forrester’s customer experience evaluation methodologies and training workshops. She has served clients as an independent consulting partner since 2004. Martha is a Certified Customer Experience Professional ( CCXP ) and holds a Blackbelt in Six Sigma. Martha Brooke.
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