Optimove

NOVEMBER 14, 2019

Facebook Custom Audiences + Optimove = A killer retention marketing channel. Flow’s global e-commerce platform enables retailers to sell products internationally, by simplifying the international ecommerce process. The comany, founded in 2004, currently sends 50 million messages every month.

Omni-Channel 40

Omni-Channel Multi-Channel Sports Ecommerce 40

Storyminers

JULY 6, 2020

We’re honored to be honored for our work alongside so many of our customer service and customer experience colleagues. Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. At Netomi, we deeply care about improving the customer experience. Aimee Lucas.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

We’re honored to be honored for our work alongside so many of our customer service and customer experience colleagues. Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. At Netomi, we deeply care about improving the customer experience. Aimee Lucas.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

CX University

FEBRUARY 20, 2018

“What customer experience needs to entail is a radical decentralization of authority, which allows change to happen precisely where it needs to occur.”. What customer experience needs to entail is a radical decentralization of authority, which allows change to happen precisely where it needs to occur. Things have changed, big-time.

Customer Experience 68

Customer Experience e-support Customer Centricity Effort Score 68