Alida
AUGUST 12, 2016
Depending on what expert you talk to, this generation could be anyone born from 1982 to 2004 or from 1980 to 1995. Constant connection. Younger Millennials don’t remember what it’s like to not be connected to the web. ENGAGE MILLENNIALS FOR CUSTOMER INSIGHT. Keep it authentic. Millennial activity on social media.
CSM Magazine
APRIL 19, 2021
Founded in Sweden in 2004, Voyado’s key differentiator is the simplicity of its solution that has been designed specifically for retailers, and embeds the drive for customer loyalty and retention into all areas of fashion organisations. The most recent customers in the UK are Agent Provocateur and Stone Island. About Voyado.
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Storyminers
JULY 6, 2020
Annette was named one of “The 100 Most Influential Tech Women on Twitter” by Business Insider and is regularly recognized by companies around the world as a top influencer in Customer Experience. Arie is a Customer Insight, Customer Strategy, Customer Lifecycle Management, and Innovation Independent Consultant.
Storyminers
JULY 6, 2020
Annette was named one of “The 100 Most Influential Tech Women on Twitter” by Business Insider and is regularly recognized by companies around the world as a top influencer in Customer Experience. Arie is a Customer Insight, Customer Strategy, Customer Lifecycle Management, and Innovation Independent Consultant.
Thematic
SEPTEMBER 6, 2018
Before adopting NPS in 2004, each department had its own metrics, although they didn’t help improve customer loyalty. If a customer wants to learn more about how Philips manages relationships, they pick a relevant testimonial and showcase that to them. Airbnb connects higher NPS to more referrals and rebookings.
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