2004 Competitive Advantage Customer Experience Management Government 
Storyminers
JULY 6, 2020
Augie Ray is a Vice President Analyst covering customer experience (CX) for marketing and CX leaders. His new book Hooked on Customers (April 2014) reveals the five habits of leading customer-centric firms. She has served clients as an independent consulting partner since 2004. Bruce Temkin. Dennis Wakabayashi.
Storyminers
JULY 6, 2020
Augie Ray is a Vice President Analyst covering customer experience (CX) for marketing and CX leaders. His new book Hooked on Customers (April 2014) reveals the five habits of leading customer-centric firms. She has served clients as an independent consulting partner since 2004. Bruce Temkin. Dennis Wakabayashi.
Expert insights. Personalized for you.
147 
Let's personalize your content