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MiFID II: What Do You Need to Know?

Avaya

An original MiFID was enacted in 2004, prior to the 2008 global financial crisis. The main goals of the MiFID II are: Customer protection. Increased financial product governance. Firms must take “all sufficient steps” to ensure that transactions are executed in the best interest of customers. Barclays’ fines totaled £2.45

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A Closer Look at MiFID II Recording Requirements

Avaya

This EU legislation serves as a much-needed upgrade from the original MiFID, enacted in 2004, and addresses key issues that resulted from the 2008 global financial crisis. The directive requires all national governments in the EU to adopt certain laws, which they are free to do in their own way should the resulting effect be the same.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

Augie Ray is a Vice President Analyst covering customer experience (CX) for marketing and CX leaders. His new book Hooked on Customers (April 2014) reveals the five habits of leading customer-centric firms. She has served clients as an independent consulting partner since 2004. Dennis Wakabayashi. Flavio has a B.S.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

Augie Ray is a Vice President Analyst covering customer experience (CX) for marketing and CX leaders. His new book Hooked on Customers (April 2014) reveals the five habits of leading customer-centric firms. She has served clients as an independent consulting partner since 2004. Dennis Wakabayashi. Flavio has a B.S.

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25 important social media questions, answered

BirdEye

This was followed by Friendster in 2002, Myspace in 2003, and then the launch of Facebook in 2004. Governments around the world also have laws and regulations to govern how social media companies use consumer data collected from these platforms. Who regulates social media? Watch our free demo today.