Remove 2004 Remove 2016 Remove Customer Experience Professionals Remove Employee Experience
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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

His clients range from large, publicly traded companies to leading professional service firms and fast-growth and established small businesses including Apple, Diesel, Freshworks, KFC, Pearson, Shell etc… plus lots of smaller brands and SMEs. Aimee Lucas is an experience management researcher, advisor, trainer, and speaker.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

His clients range from large, publicly traded companies to leading professional service firms and fast-growth and established small businesses including Apple, Diesel, Freshworks, KFC, Pearson, Shell etc… plus lots of smaller brands and SMEs. Aimee Lucas is an experience management researcher, advisor, trainer, and speaker.

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Talkdesk CX Tour London: Preview with Adrian Swinscoe

Talkdesk

Shell went through some changes in 2004 and I left and decided I was going to try and do something a bit more independent. Wrote another book of 2016 with Pearson, which was almost like a boyhood objective ticked, because it’s like somebody else, a big publisher publishing your book.