4 Reasons Why Omnichannel is Now Key to Customer Support
Comm100
MAY 11, 2020
Others even further back in 2003. But this doesn’t only mean they want to connect with you via digital channels. It means that when they do reach out, they don’t think in channels. They simply want to use the channel that is most convenient to them at that moment. The next point explains why. The wrap-up.
Let's personalize your content