Storyminers

JULY 6, 2020

Augie Ray is a Vice President Analyst covering customer experience (CX) for marketing and CX leaders. Over 140,000 people have taken one of his video-based training courses on LinkedIn Learning , including Leading a Customer-Centric Culture, Customer Service Foundations, and Working with Upset Customers.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

Augie Ray is a Vice President Analyst covering customer experience (CX) for marketing and CX leaders. Over 140,000 people have taken one of his video-based training courses on LinkedIn Learning , including Leading a Customer-Centric Culture, Customer Service Foundations, and Working with Upset Customers.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

Amity

MARCH 1, 2016

Founded in 2003, LinkedIn connects the world's professionals to make them more productive and successful. That’s really the primary role of my team right now, ensuring that every single one of our customers has a clearly defined goal and a roadmap to get there. Here at LinkedIn, relationships matter.

Customer Success 91

Customer Success Customers NPS Metrics 91