2002 Customer Satisfaction Effort Score User Experience 
Beyond Philosophy
SEPTEMBER 19, 2019
In January, I was surprised and disappointed that research from Nunwood and Forrester, two significant firms in the Customer Experience movement, showed that Customer Experience was flatlining. Causon also spoke to us about their recent research published in their UK Customer Satisfaction Index Report.
SurveySparrow
NOVEMBER 6, 2020
SurveyMonkey was introduced in 1999, and it has more than 60 million users worldwide, today. It has a variety of templates such as event surveys, market research, opinion polls, concept testing, customer satisfaction, employee engagement, etc. The Team Advantage plan costs $28/user/month. SurveyGizmo Alternative #5.
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