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Customer Service Trends for 2021

GlowTouch

Did you know… that one of the fastest-growing career fields is Customer Success Manager? The manager’s job is to get ahead of potential service issues and bottlenecks, reduce or eliminate the friction that can arise when a consumer has a question to ask or a problem to resolve. About GlowTouch.

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Performance Based Appointment Setting – Does It Work?

Magellan Solutions

The US-based independent payment processors aimed to help their Relationship Managers manage their sales pipeline to encourage increased business development. Furthermore, their 400 staff manages the payroll services of companies in Ohio, California, Texas, Arizona, and Indiana. Company’s Background. Challenges.