11 Retail Customer Experience Strategies To Win Customers
SurveySensum
JULY 17, 2023
Well, yes because brands don’t pay attention to all the important touchpoints in a customer’s journey. According to a report by the Baymard Institute on “ Cart Abandonment Stats 2023 ”, it was found that the average cart abandonment rate is 69.9%. You packed everything and exited the store satisfied with the experience.
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