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11 Retail Customer Experience Strategies To Win Customers

SurveySensum

According to a report by the Baymard Institute on “ Cart Abandonment Stats 2023 ”, it was found that the average cart abandonment rate is 69.9%. In September 2002, according to the New York Times , Netflix sold around 190000 DVDs per day. Your checkout process is a major factor in ensuring a positive retail experience.

Retail 52
article thumbnail

11 Retail Customer Experience Strategies To Win Customers

SurveySensum

According to a report by the Baymard Institute on “ Cart Abandonment Stats 2023 ”, it was found that the average cart abandonment rate is 69.9%. In September 2002, according to the New York Times , Netflix sold around 190000 DVDs per day. Your checkout process is a major factor in ensuring a positive retail experience.

Retail 52