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11 Retail Customer Experience Strategies To Win Customers

SurveySensum

They offer an innovative shopping experience by providing in-store test zones where customers can try out sports equipment before making a purchase. According to a report by the Baymard Institute on “ Cart Abandonment Stats 2023 ”, it was found that the average cart abandonment rate is 69.9%. 69% is a lot of customers.

Retail 52
article thumbnail

11 Retail Customer Experience Strategies To Win Customers

SurveySensum

They offer an innovative shopping experience by providing in-store test zones where customers can try out sports equipment before making a purchase. According to a report by the Baymard Institute on “ Cart Abandonment Stats 2023 ”, it was found that the average cart abandonment rate is 69.9%. 69% is a lot of customers.

Retail 52