11 Retail Customer Experience Strategies To Win Customers
SurveySensum
JULY 17, 2023
They offer an innovative shopping experience by providing in-store test zones where customers can try out sports equipment before making a purchase. According to a report by the Baymard Institute on “ Cart Abandonment Stats 2023 ”, it was found that the average cart abandonment rate is 69.9%. 69% is a lot of customers.
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