This site uses cookies to improve your experience. By viewing our content, you are accepting the use of cookies. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country we will assume you are from the United States. View our privacy policy and terms of use.

Remove key-account-management-blog key-account-managers-the-unsung-heroes-of-your-business
Remove Resources Related Topics
Metrics Customer Success Communication Return on Investment Roadmap Effort Score e-support Management Customer Retention Customer Base More Related Topics >
article thumbnail

6 Metrics that Help Calculate Your Customer’s Health & the SuccessScore™

ClientSuccess

JANUARY 4, 2019

Measuring product usage can help alert your team to issues within your account across various areas such as training, educational resources, and even product enhancements. If it’s just a few key users or decision-makers that are trending down, you can reach out to them specifically to uncover the root cause.

Metrics 53
Metrics ROI Net Promoter Score NPS 53
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

 

Stay Connected

Join 134,000+ Insiders by signing up for our newsletter

About
Webinars
Awards
About
Editions
Webinars
Awards
Editions
Topics
LinkedIn Twitter Facebook
Powered by Aggregage | Terms and Conditions | Your California Rights and Privacy Policy
© Aggregage 2024