How marketers can build a Voice of the Customer program
BirdEye
NOVEMBER 19, 2020
In this article, we’ll outline the key pillars for a successful Voice of the Customer program. An NPS survey asks customers how likely they would be to refer the business on a scale of 0-10. You may discover that customers are dropping off your site on certain pages or that they’re just confused by your website’s layout.
Let's personalize your content