3 Employee and Customer Experience Trends for Banks, Wealth Advisors, and Credit Unions in 2022
InMoment XI
APRIL 5, 2022
What is the future for employee and customer experience trends in banks, wealth advisory firms, and credit unions? InMoment recently dove into the financial services industry’s 2022 outlook—and there’s a lot to unpack. For Customers: Most banking customers responded with “tap-&-go or digital wallet” (Apple or Samsung).
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