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How to Use Net Promoter Score (NPS) to Drive Growth

GetFeedback

It’s time to implement a Net Promoter Score (NPS) program. Net Promoter Score is a trusted measure of customer loyalty. The Net Promoter Score survey isn’t where the magic happens—it’s where it begins. This score can then be used as a baseline for customer sentiment.

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Inside Customer Success: Oracle Marketing Cloud

Amity

To learn more about Eloqua's Customer Success story, download our white paper: From $0 to $1 Billion, Scaling Customer Success at Eloqua. The platform is made of highly engaged users and community members, and it encourages everyone to share ideas, roadmaps, and product questions. What type of metrics do you watch closely?