4 Ways to Utilize Contact Center Data to Improve the Customer Experience
inmoment
SEPTEMBER 6, 2018
This simply is not an effective process; in order to get a complete picture of their customers touchpoints, organizations need to de-silo their data. . Many of our clients import data into the InMoment system and pair it up with voice of customer feedback. Find a way to measure the touchpoints across your entire organization.
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