Infographics, Loyalty Programs, Poor Customer Service and Survey

15 Helpful Strategies to Reduce Customer Churn

ProProfs Chat

DECEMBER 21, 2020

A CRM will help you see how many customers left or the number of new customers added. But the use of live chat gives you insights on why customers left the business. Post-chat survey feedback. With post-chat survey feedback , you can understand customer mindset and what factors lead them to switch from your brand.

Strategy

Strategy Loyalty Programs Customers Loyalty

What Is Relationship Marketing and How You Can Improve It

LiveChat

DECEMBER 27, 2016

Customer service. Many customers leave a company because of poor customer service. To change that you need to implement a more customer–centric culture at your company. I just mentioned 3 types of content, but there’s a lot more, like: infographics, reports, product reviews, ebook, podcasts etc.

Marketing

Marketing Social Media Loyalty Programs Customer Centricity

Customer Experience Update

15 Helpful Strategies to Reduce Customer Churn

What Is Relationship Marketing and How You Can Improve It

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