Remove Gamification Remove Infographics Remove Multi-Channel Remove NPS
article thumbnail

Loyalty Marketing For CEOs: Add Enterprise Value To Your Business

Currency Alliance

Certainly that’s the case if the outcome will be greater ROI from the department, and an increase in my brand’s NPS score. The points can help cover up some inconsistencies, add gamification dynamics to the relationship, and help in keeping score. The days of managing customer touchpoints primarily in owned channels are over.

Loyalty 52
article thumbnail

Loyalty for CEOs: how to add enterprise value to your loyalty program

Currency Alliance

And you also know that if a small investment of your time can produce greater ROI from any department, and raise your NPS score significantly, then that’s time well spent. The points can help cover up some inconsistencies, add gamification dynamics to the relationship, and help in keeping score. Click here to expand the infographic.