First Call Resolution Return on Investment Roadmap ROI 
Talkdesk
MARCH 24, 2020
Rather than spending valuable time hunting for information, agent assistants transcribe calls in real time, identifying key words and phrases that generate knowledge base article recommendations to agents, helping them provide answers to customers’ requests faster and more effectively. appeared first on Talkdesk.
Pointillist
JULY 25, 2018
and delivers meaningful ROI. Top Telecom Provider Rapidly Quantifies ROI with Pointillist A large, top 5 U.S. telecom provider made a major investment in customer outreach, the likes of which they had not done before. This will bring visibility, support, and hopefully more budget.
Expert insights. Personalized for you.
57 
Let's personalize your content