Exceptional Customer Service Magazine Rewards Programs Wait Times 
CSM Magazine
AUGUST 21, 2023
By implementing the right technology, such as chatbots or AI-powered chat assistants, you can create a more personalized and convenient shopping experience for your customers. Technology can also help to reduce wait times, improve order accuracy, and make it easier for customers to communicate with your brand.
ShepHyken
MAY 30, 2022
Each week I read many customer service and customer experience articles from various resources. This is Where Rewards Programs Lose Most of Their Members by Jenn McMillen. My Comment: If you have a rewards program, is it working? Here are five good reminders of how to get your customers to return.
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