Entertainment Exceptional Customer Service Gamification Marketing 
CSM Magazine
AUGUST 4, 2023
Such customer engagement strategies not only drive customer retention but also result in positive word-of-mouth, leading to increased brand recognition and ultimately contributing to the coffee shop’s success in a fiercely competitive market. Thus, it is essential to capitalize on review sites such as Yelp!
SurveySensum
SEPTEMBER 21, 2023
There are two companies A and B having similar numbers of customers and both want to increase their business. Company A, decided to run a substantial marketing campaign, investing hundreds of dollars in hopes of acquiring new customers. This can range from VIP customer service to exclusive events.
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